During 4 months we’ve worked with Mairie de Paris to imagine and materialize a POC (Proof of Concept) on the theme of digital transformation for the city’s social aid requests.

The goal was to identify how digital platforms could:

  • reinforce the service for recipients
  • improve the link between recipients and agents
  • fluidify relations, and reinforce efficacy of in-person meetings
  • provide new value to the 2 target users
  • have something tangible to present to agents of a future work tool
  1. Field study (interview and shadowing)
  2. Personas
  3. Wireframes
  4. Framer JS prototype on smartphones
  5. Framer JS prototype on touchscreen laptop

Field study (interview and shadowing)

Personas

Wireframes

Framer JS prototype on smartphones

Framer JS prototype on touchscreen laptop

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